Privacy Policy

McAllister Labs ('we', 'us', or 'our') is committed to protecting your privacy and ensuring the security of your operational and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.mcallisterlabs.com), interact with our custom calculators, or submit inquiries for our design and web engineering services. By accessing our services, you consent to the data practices described in this policy.

We collect information that you voluntarily provide when submitting a project inquiry through our static forms. This includes your name, work email address, company name, project selection (such as Small Refresh, Medium Facelift, Full Redesign, or Custom Web App engineering), and any custom details you share in your project brief. We use this information solely to evaluate your project scope, communicate with you, and deliver bespoke technical proposals.

If you request sandbox access, client templates, or interact with our active simulated mockups (such as the TAB Space demo pages), we may collect interaction logs and basic authentication metadata. This ensures the operational security of our testing environments, prevents unauthorized system abuse, and allows us to follow up on high-intent inquiries with tailored demonstration walkthroughs.

Our public website is built using high-performance static files, deployed across high-availability cloud configurations with global edge CDN caching. This setup achieves 99.998% uptime and extremely low latency (averaging 12ms response times). All server logs, routing details, and network telemetry are kept strictly confidential and monitored continuously to enforce cybersecurity controls, block threat vectors, and protect our operational assets.

We implement lightweight, privacy-conscious analytics tools (such as Google Analytics and Google Search Console) to understand visitor traffic patterns and optimize our user interface. These tools place small text files (cookies) on your device. We do not engage in invasive profiling, behavioral cross-targeting, or sell your personal data to third parties. You can disable cookies in your browser settings without affecting your ability to browse our primary agency services.

All communication and contact submissions are encrypted in transit via Transport Layer Security (TLS 1.3). For custom client deployments involving databases or authenticated portals, we maintain rigorous encryption standards, including Advanced Encryption Standard (AES-256) at rest. We retain your contact information only as long as necessary to fulfill the commercial and operational purposes outlined, or as required by applicable laws.

McAllister Labs operates in Ontario, Canada, and our services are priced and transacted in Canadian Dollars (CAD). This Policy and all data practices are governed by the laws of Ontario and the federal laws of Canada applicable therein. For any questions regarding your personal data, or to request access, correction, or deletion of your information, please contact us directly at legal@mcallisterlabs.com.